Comprehensive digital signage design, installation and management service.
Comprehensive digital signage design, installation and management service.

Digital Signage Support Services

Estate Management, Helpdesk, Hardware Replacement & Engineer Call-Out, Content

Although digital signage is our world, we know that it’s probably just a very small part of how your organisation functions. You won’t want to spend any more time or money on it than you need to.

That’s why we offer a range of digital signage support services that can handle all of your hardware, software and content needs – usually in a fraction of the time and at half of the cost that it would take you to deal with them in-house.

We know that every organisation is different so, we’ll help you create a tailor-made support package so that you can get exactly what your business needs, and nothing you don’t.

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Our digital signage support services

System trouble-shooting

Hardware issue engineer callouts

Content management system (CMS) user support

Content creation & undertaking content changes

Hardware replacement ordering

Ongoing estate ‘health’ monitoring

Regular reports, reviews & recommendations

In-house/agency marketing team consultancy support for digital signage content creation

Estate efficiency ‘MOT’ checks

Our in-house technical helpdesk team (which operates 7 days a week, 8am til 10pm) can troubleshoot and fix problems remotely if you’re experiencing issues with your hardware or software. They also provide SaturnVision software user support to help you get the most from the system. We’re proud to say our helpdesk has above-average customer satisfaction scores and response times for our industry.

Our content team, which consists of specialist animators and content managers, can create attention-grabbing on-screen materials for you and use sophisticated scheduling techniques to get your messages across with maximum impact and the minimum of fuss within a support package.

As part of our support service, we can also constantly monitor the ‘health’ of all the digital signage in your estate, so that any functionality issues are automatically flagged up and can be quickly rectified, avoiding any screen downtime.

Although it can seem like an extra expense, our clients quickly find that the responsiveness, technical competence, and operational efficiency our support services give them saves them time and money in the long-run.

Get advice and a no-obligation quote

Ready to make an impact?

Contact us for a free consultation

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