Although digital signage is our world, we know that it’s probably just a very small part of how your organisation functions. You won’t want to spend any more time or money on it than you need to.
That’s why we offer a range of digital signage support services that can handle all of your hardware, software and content needs – usually in a fraction of the time and at half of the cost that it would take you to deal with them in-house.
Our digital signage support services
Hardware issue engineer callouts
Content management system (CMS) user support
Ongoing estate ‘health’ monitoring
Hardware replacement ordering
Content creation & undertaking content changes
Regular reports, reviews & recommendations
In-house/agency marketing team consultancy support for digital signage content creation
Estate efficiency ‘MOT’ checks
Although it can seem like an extra expense, our clients quickly find that our support service’s responsiveness, technical competence and operational efficiency saves them time and money in the long-run.
Our fast-response specialist team (which operates 7 days a week, 8am til 10pm) can troubleshoot and fix problems remotely if your hardware or software doesn’t seem to be functioning properly. We’re proud to say we have above-average customer satisfaction scores and response times for our industry.
As part of the service we can constantly monitor the ‘health’ of all the digital signage in your estate, so that any functionality issues are automatically flagged up and can be quickly rectified.
Our specialist animators and content managers can be on stand-by to create materials for you, deal with any required last-minute changes and schedule the content with the right recurring frequency, all within the timeframe you want.
We know that every organisation is different so, as with all of our services, you can create your own tailor-made support package so that you can get exactly what you need, when you need it.
Ready to make an impact?
Contact us for a free consultation